Shared Indexes

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Indexes can be shared among multiple users. To add an existing index click the Add Index button in the Index Manager and select Reference an existing index option.




Then select the location the index is stored:






When performing index based searches Agent Ransack uses the index to initially identify valid files but then re-accesses the file when displaying the results to the user. Therefore, for an index to be shared successfully among multiple users the index must use a location that is available to all users and mapped in the same way.


For example, to index the mapped network folder S:\IndexFiles all users of the index must have the same mapping for S:\ and be able to access all files included in the index otherwise the user will see results but no hits, e.g.



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